Changes made in the new Service Desk Application setup updated on 24th June, 2013:

Guest Satisfaction Tracking System Added.

Corrected folder access problem.

Added a link to the reports page.

Changes made in the new Service Desk Application setup updated on 20th February, 2013:

Hotel Call Logs Added.

Shift Management Added.

Password Encryption.

Access to the Application Restricted.

Changes made in the new Service Desk Application setup updated on 14th December, 2012:

Automatic Escalation.

Corrected a few bugs.

Changes made in the new Service Desk Application setup updated on 8th November, 2012:

User Interface has been updated for Mini Laptops.

Added Version Control. Next time an update is available, the users will come to know about it soon after login.

Changes made in the Service Desk Application setup updated on 25th October, 2012:

Corrected 'The request failed with HTTP status 417: Expecation failed.' exception.

Corrected 'The attachments not opening' exception.