• 1. The request failed with HTTP status 417: Expecation failed.

  (417 error occurs when the proxy server doesn't support 100-Continue) Add these lines to the application's configuration file (inside configuration):

  <system.net> <settings> <servicePointManager expect100Continue="false" /> </settings> </system.net>
  Note:It has been changed in the new setup file updated on 25th October, 2012.

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• 2. Dear User,
      The Date and Time Properties should be set to - 'M/d/yyyy'.

  This is because the system date is not in the required format as is on the Server - M/d/yyyy. Please change your system date format to match this format.

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• 3. Dear User,
      This IP is not allowed.
      Please try from the designated IPs only.

  This means that your internet IP is not added in the list of IPs. Please contact Hotel Support to add the IPs.

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• 4. Could not find the path.
      Please install the application with another partition.

  This means that you installed the application which does not have the partition you have selected for.
  For example, if the system does not have D Drive, if you installed the application which is for D Colon, it will show such a message.

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• 5. Access to the path is restricted due to security/permissions.
      Please give the correct permissions and try again, or install the application with another partition.

  This means that from the partition you have selected, permission is not there to write into it. Either give permission to Write or select another partition and install.

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• 6. This user has been disabled.

  This means that this user exists, but has been disabled. Please contact hotel support for more details.

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• 7. Username does not exist

  This means that either the user has not been created or the username is wrong.

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• 8. Cannot attach when trying to create or reply to a ticket.

  This happens only in IE and Opera which does not support this attachmment process. You will have to use Chrome or Firefox or some other browsers if you have to attach a file.
  If you still have any problem, please contact hotel support.

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